Standard of Care

[stan-derd uhv kair]

Definition of Standard of Care

The Standard of Care is the part of “Done” that describes the objective criteria the Team uses to determine whether or not they used the prudence, caution, processes, and procedures that they should have when doing their work. The Standard of Care depends on the work being done; each item of work (Story, Increment, Release, etc.) could have its own Standard of Care. The Standard of Care is used to ‘guarantee’ sufficient technical quality to be acceptable. Failure to meet the Standard of Care is negligence, and the Team is accountable for any damages that result. The Standard of Care is often (erroneously) referred to as the Definition of Done (DoD).

Examples

The Definition of Done provides the Standard of Care to be used to 'guarantee' sufficient technical quality to be releasable.

The Team must have processes (a Standard of Care) in place to help prevent Technical Debt.

Cite This Term

"Standard of Care" ScrumDictionary.com. Accessed May 23, 2022. https://scrumdictionary.com/term/standard-of-care/.