Standard of Care (SoC)

[stan-derd uhv kair]

Definition of Standard of Care (SoC)

The Standard of Care is the part of “Done” that describes the objective criteria the Team uses to determine whether or not appropriate internal standards or constraints have been followed. For most work, the Standard of Care is used to ‘guarantee’ sufficient technical quality to be acceptable. Failure to meet the Standard of Care is negligence, and the team is accountable for any damages that result.

Examples

The Definition of Done provides the Standard of Care to be used to 'guarantee' sufficient technical quality to be releasable.
The Team must have processes (a Standard of Care) in place to help prevent Technical Debt.

Cite This Term

"Standard of Care (SoC)." ScrumDictionary.com. Accessed Dec 14, 2018.
https://scrumdictionary.com/term/standard-of-care/.