Conflict Resolution Process

[kon-flikt rez-uh-loo-shuhn pros-es]

Definition of Conflict Resolution Process

A process that resolves issues resulting from disagreements, disputes, violations of Team Norms or Values, and so on. A Conflict Resolution Process should: 1) be fair and legal; 2) have an escalating series of steps (negotiations, agreements, discussions, sanctions, punishments, etc.) that 3) ultimately lead to removal from the Team, expulsion from the Organization, or worse.

Cite This Term

"Conflict Resolution Process" ScrumDictionary.com. Accessed May 20, 2022. https://scrumdictionary.com/term/conflict-resolution-process/.