Definition of Customers
The people who will be paying for the Product, or Results.
Customers are interested in schedules, budgets, costs, delivery dates, and so on.
Our customer wants us to understand each division and what they need vs. dictating a one size shoe fits all approach.
Cite This Term
"Customers" ScrumDictionary.com. Accessed Jun 28, 2022. https://scrumdictionary.com/term/customers/.