Definition of Scaling

The changes in Structure and Governance that enable successful growth (or reduction) of production. In general, the increase or decrease in one or more dimensions of an organization in order to improve success.


"It's much safer to scale the company in relation to the leads you can generate than it is to hire new people to generate leads," says Balloon Works's Sidney Conn. "When we scale up, it's in manufacturing. Our sales staff can take on new orders without many new people."

We lost a lot of our Customers in the recession, and had to scale back our development staff.


The purpose of an Organization is to produce Results that provide value for its Stakeholders and do it in an effective and efficient manner… and do this even though the Stakeholders are changing their minds, and disagreeing with each other, about what they want. Most Organizations naturally want to grow in order to provide even more value to even more Stakeholders. Managing this growth – doing it in an effective manner – is the scaling challenge.

Cite This Term

"Scaling" Accessed Jun 22, 2024.